About the role: We currently have an exciting opportunity for a Soft Services Area Supervisor. This is an excellent opportunity for someone who is ready to deliver exceptional results on behalf of the business. The working pattern for this position is 40 hours per week, over 7 days to suit the needs of the business. Therefore, the successful candidate must be able to commute to: Dunstable Slough Hemel A company car and fuel card will be provided as part of the employment package. Our Cleaning Supervisor will be responsible for: Provide day-to-day supervision of on-site operations, ensuring work is carried out in line with agreed schedules, procedures, and standards. Act as the primary on-site point of contact for employees and our clients. Monitor attendance, performance, and conduct of on-site staff, addressing issues promptly and escalating where appropriate. Actively carry out cleaning duties as required to support site operations and maintain cleanliness standards. Support the induction and training of new staff, including demonstrating correct cleaning methods, equipment use, and site procedures. Manage a team of Mobile Cleaning Operatives. Ensure compliance with health, safety, and company policies, including reporting hazards, incidents, and near misses. Carry out regular stock checks and maintain accurate inventory records for on-site materials and equipment. Request and coordinate orders for stock and consumables in line with operational requirements. Support management by identifying operational issues, staffing requirements, or risks and reporting these in a timely manner. Please note that this isnt an exhaustive list of duties. The successful candidate will be supplied with a copy of our in-depth job description. We have an extensive training programme for all employees to encourage continuous professional development to progress within the company. Who are we? Phosters (FM) Ltd are a dynamic facilities management company who operates nationwide, providing nearly 30,000 service visits to properties and sites across the United Kingdom. We provide a comprehensive facilities maintenance service to meet the diverse needs of our clients, through our dedicated team of professionals. We are a company who values professionalism and fosters a culture of opportunity for growth and development. The people we employ define who we are, and we are proud to be a Disability Confident Committed Employer; understanding and appreciating the diversity among individuals, recognising that everyone is unique. We are committed to creating an inclusive and diverse workforce; therefore, we welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that a variety of voices leads to better discussions, decisions, and outcomes for all. Benefits we provide for you: Company vehicle and fuel card. Laptop Mobile phone Uniform. Competitive salary. Access to companywide wellbeing support. 20days pro-rata annual leave entitlement. Useful information: It is essential that all applicants possess the appropriate documentation to demonstrate eligibility to work within the United Kingdom; Phosters do not currently offer visa sponsorship. It is a requirement of our clients that you are 18 years of age or over to work on their sites. The completion of an 6 month Probationary Period is mandatory for all permanent job positions. Applicants must be aware, that all roles are subject to relevant DBS/Security checks either before or upon commencement of employment.