Halliwell jones Southport is looking for a BMW & MINI Product Genius.Your roleAre you passionate about BMW & MINI products and technology? Do you enjoy helping customers understand and get excited about their vehicles? We're looking for a BMW & MINI Product Genius to join our team at Southport and provide exceptional, informative, and engaging experiences for every visitor to our centre.Your Responsibilities:
* Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW & MINI products.
* Promote the technical unique selling points of BMW & MINI products and the associated customer benefits such as Digital Handover and the BMW & MINI App.
* Offer exceptional customer service through informative, non-pressured customer discussion.
* Welcome/Host customers in the centre and ensuring every aspect of an exceptional customer experience is provided.
* Provide support to Aftersales departments during peak times.
* Adhere to all financial compliance and FCA regulations.
Your profileProven excellent customer service skills and likes to work with people. An outstanding attitude and passion for customer service Passion for BMW & MINI products and technology. Strong interpersonal and presentation skills. Ability to work autonomously. An enthusiastic, dynamic and team orientated personality Excellent communication skills Willingness to learn and develop, and keep up-to-date with complex/ technical/product information. Strong organisational and prioritisation skills. Is a team player. Offers help and support to others. Thorough knowledge of computer applications (MS Office).Rewards
Time to Unwind - Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate! Increases to 33 days with length of service
* Drive the brand - Access to a new car at a reduced cost through our salary sacrifice
* Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
* Work Where People Matter - A friendly, family-run business with a supportive team culture
* Grow With Us - Ongoing learning and a clear path to progression
* Enjoy Your Environment - Work in a modern, high-spec facility designed for excellence
* Security and Peace of Mind - Benefit from our Life Assurance Scheme
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