Customer Account Manager Location: Tunbridge Wells Salary: £28,000 £30,000 DOE + Monthly Bonus Hybrid working available once trained Lloyd Recruitment Services is pleased to be working with a well-established, forward-thinking company in Tunbridge Wells, supporting their search for a Customer Account Manager. This is an excellent opportunity for someone with strong customer service experience who is looking to focus on managing and developing existing client relationships - with no outbound sales involved. What's in it for you? Competitive salary up to £30,000 plus bonus (depending on experience) Hybrid working (after training) Pension scheme Supportive, collaborative team culture Opportunities for long-term progressionKey responsibilities: Manage a portfolio of existing client accounts Ensure service levels and client expectations are consistently met Respond to enquiries via phone and email Provide quotes and secure necessary approvals Keep clients updated on job progress and scheduling Build and maintain strong client relationships to grow account value Prepare reports and attend client meetings Complete associated administrative tasksWhat we're looking for: At least 2 years' experience in a customer service role within an office environment Excellent communication and relationship-building skills Professional and confident telephone manner Strong attention to detail and ability to ...