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Chief Commercial Officer at Baltic Apprenticeships | Sales, Marketing and Customer Success
Who is Baltic?
As an Ofsted Outstanding provider of apprenticeships within the IT, Tech, and Digital sector, we aim to make a difference to every learner and inspire them to succeed. Our mission drives everything we do, including ambitious growth plans, continued product innovation, and enhancing customer experiences to create life-changing opportunities and shape the Tech & Digital talent of the future.
What’s the job?
Being a part of one of the UK’s leading apprenticeship training providers, you’ll play a pivotal role in promoting our apprenticeship training programmes and educating organisations on the endless benefits of growing their business through apprentices, as well as upskilling their existing workforce through our training opportunities.
As a Senior Business Development Executive, your primary objective will be to drive sales growth and expand our client base within a designated territory.
We provide a range of market-leading apprenticeship programmes to support businesses in further digitising their organisation and driving growth, efficiency and productivity. This is an exciting opportunity to expand and secure Baltic Apprenticeships’ position as the go-to provider for digital apprenticeships and training.
What are the responsibilities?
• Develop new businesses in the apprenticeship market, influencing a broad spectrum of industries
• Utilise our sales tech stack, including Seven20, Revenue Grid and Aircall to follow up, nurture and close open opportunities
• Utilise social selling tactics on platforms such as LinkedIn to build a personal brand and establish yourself as a thought leader in our industry
• Use qualifying information from the Sales Development team to produce highly tailored, relevant and personalised pitch decks and proposals to present to prospects
• Use consultative sales methodology throughout your sales approach to effectively build robust relationships and generate high-quality opportunities
• Maintain accurate activity and pipeline records using CRM software to ensure efficient tracking and reporting of sales progress.
• Have in-depth, expert knowledge of our apprenticeship programmes and the value they can provide businesses
• Proactively contribute to your own sales pipeline by seeking new business opportunities in the market, using LinkedIn, CRM, sales enablement tools, and sales intelligence to improve processes
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
What skills do you need?
• The ability to adapt and develop apprenticeship solutions to client's needs with clear and decisive communication
• Be able to clearly and easily articulate the Baltic value proposition, our strengths and the quality of our delivery
• Able to set goals, plan and manage projects as well as anticipate potential roadblocks or risks, to achieve targets and maintain a full pipeline
• Experience in handling complex sales cycles involving multiple stakeholders in diverse industries
• Results-oriented, tenacious and resilient in your approach to revenue generation
• Organised, with the ability to prioritise, and manage time effectively
• Excellent communication, negotiation, and presentation skills, with the ability to engage and influence at all organisational levels
• A strong commercial mindset with a customer-centric approach to sales
What objectives can you expect?
• Achieve monthly sales targets with demonstrable key performance indicators (KPIs).
• Represent our company and the value of apprenticeships using comprehensive knowledge as well as consumer research to explain how our programmes help businesses meet their growth, professional development and recruitment objectives
• Capable of approving qualified apprenticeship vacancies without regular support or quality checks, maintaining low withdrawal rates and high learner retention rates
• Maintains a high level of quality by establishing and enforcing Baltic Apprenticeship standards, following processes and meeting company expectations
• Maintains professional and technical knowledge by participating in internal training, reviewing professional publications and other content, establishing personal networks, and benchmarking best practices
What are the wider expectations?
• Understand and adhere to company policies and procedures at all times
• Embrace the Baltic ethos, acting as an advocate for our company mission
• Display a positive and respectful attitude, work with honesty and integrity, and conduct yourself professionally
• Present yourself appropriately for the work environment, maintaining a professional image of the company
• Take accountability for your work and act as a mentor for other team members
• Set an example within the team, demonstrating a consistently high level of dependability and trust
• Take initiative on starting new projects and coming up with new ideas that can benefit the company
• Activity contributes to the entire department's sales strategy to ensure we’re constantly improving and evolving
What's in it for you?
We’re passionate about you, your well-being, your performance, your development, and your overall experience at Baltic.
Here are some Baltic benefits that you can look forward to:
* Fantastic progressions opportunities
* Full training and ongoing support from our in-house enablement team
* Fun environment with exciting social events
* Early finish every Friday
* 25+ days annual leave (this increases to 30 days with length of service)
* Full office shutdown between Christmas and New Year’s Day
* Additional Life Event holiday every year
* 2 Additional Well-Being Days off every year
* Free access to mental health support through SPILL
* Local discounted gym membership
* Enhanced maternity and paternity scheme (2 years service)
* Monthly Head Office Visits
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Education
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