Company: Marsh Description: We are seeking a talented individual to join our Fiduciary Credit Control team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement through the training period to be 100% office-based transitioning to working at least three days a week in the office. Are you good with figures? Do you have excellent communication skills? Do you have a passion for delivering outstanding results? If so, we’d like to hear from you! Based within our busy Fiduciary Accounting department, this is a varied and stimulating insurance accounting-based credit control role, where you will be responsible for the collection of funds from our clients. You will also be required to build and develop strong working relationships with key internal and external stakeholders, be comfortable working with MS Excel and adept at managing a varied and demanding workload. Whilst we would welcome candidates with relevant experience, we are also keen to hear from college leavers, graduates and individuals with transferable skills, who are able to demonstrate a genuine interest in building a career within the Financial Services Sector. To succeed you will be highly numerate, have great communication skills and enjoy using these strengths to resolve queries. We will rely on you to: Perform credit control activities both verbally and in written formats. Be responsible for ledger management. Investigate and resolve any unmatched cash issues/financial exposures. Develop strong working relationships with internal and external stakeholders. Work out different tax/commission rates. What you need to have: Good level of education with clear strengths in numerical and potentially accounting related subjects. Great communication skills and the ability to build relationships with colleagues, clients and other stakeholders. Exceptional numeracy skills, with demonstrable experience of working with figures. High level of accuracy with impeccable attention to detail. An inquisitive mind set with excellent problem-solving skills. Strong organisational skills with the ability to deal with differing demands. A passion for delivering excellent service to external and internal clients. Good working knowledge of MS Excel. What makes you stand out: Previous credit control/accounting experience within a similar (ideally insurance related) role. Proven track record in handling and resolving complex customer queries in a financial environment. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.