Join us as a Product Analyst
Take on a new challenge and help us design, develop and launch new products
You’ll be joining the Mettle Product team to support the delivery of product improvements to small business customers and colleagues
We’ll look to you to support the team to prioritise the most impactful changes for customer and gather requirements for new feature delivery
What you'll do
In this role, you’ll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling. As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development. You’ll source and analyse data and customer feedback in order to understand feature performance and support backlog prioritisation.
In addition, you’ll also be:
Gathering and documenting requirements and user stories for product build and feature delivery processes
Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
Supporting with product management tasks and wider risk assessment processes
Reviewing and creating clear and concise product documentation to enable efficient support for customers
The skills you'll need
To thrive in this role, high attention to detail including proven ability to manage multiple priorities. You’ll have strong stakeholder management skills and have experience working in business analysis. Experience working with banking products, small business customers or digital technology products
You’ll also need:
Demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
To be an entrepreneurial and creative thinker