General Assistant - NUFC Women's Training Ground - Newcastle United Women's Training Ground Summary We're experience makers. And food fanatics. And we're hiring. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater. At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. We believe that venues and events don't just bring people together, they create exceptional moments and lasting memories! Package Description 12 months fixed term. DBS checked. 12.60 per hour 5 days over 7. many employee rewards, benefits and recognition. Main Responsibilities Ensure guest requirements and satisfaction are met with the highest level of service throughout the day. Maintain a guest-focused approach, delivering excellent service at all times. Be prepared and informed for guest requirements during service to provide the highest standard of service. Have good knowledge of dishes being serviced and be able to respond appropriately to dietary or allergen queries. Serve food and beverages in accordance with company standards. Set up dining and service areas before meal periods, including tables, chairs, and condiment stations. Monitor stock levels of consumables such as napkins, condiments, and disposable items, replenishing as needed. Maintain positive and professional relations with all players, visitors, and staff across departments. Promote Sodexo and Newcastle United positively to the public. Prepare service areas and complete all meal preparatory work in a timely manner. Service all meals promptly, minimising disruption to guests. Refresh and maintain front-of-house areas continuously. Use quiet periods to prepare for the following day. Assist with basic food preparation and plating as directed by kitchen supervisors. Operate and maintain kitchen machinery and equipment in accordance with manufacturers guidance, reporting any faults or maintenance as needed. Maintain clear and organised storage areas to facilitate front-of-house and kitchen workflow. Support unloading, storage, and organisation of food deliveries. Assist in stock rotation to reduce waste and maintain freshness. Ensure safe and secure storage of equipment, stock, and catering materials. Assist other departments flexibly to meet business demands and develop skills. Complete any reasonable requests from Senior Managers and adapt to changes as required. Ideal Candidate Essential: Basic experience in food service or hospitality roles. Understanding of food hygiene and safety practices. Strong communication and interpersonal skills. Ability to work effectively as part of a team and independently. Good physical stamina and ability to perform manual tasks, including standing for long periods and lifting. Flexibility to work varied shifts, including early mornings, evenings, and weekends. Positive attitude with a willingness to learn and adapt in a fast-paced environment. Desirable: Previous experience working in a sports catering or high-performance environment. Knowledge of dietary requirements and nutritional considerations specific to athletes. First Aid or Food Safety certification.