Mosaic Software Configuration Specialist Who You Are You are a highly skilled technical specialist with deep expertise in configuring the Mosaic social care case management system. You possess extensive experience in translating service requirements into effective system solutions, ensuring systems align with statutory changes and support frontline professionals effectively. You are detail-oriented, proactive, and committed to public service values, and you thrive in a collaborative environment focused on modernizing social services technology and data infrastructure. What the job involves The Mosaic Software Configuration Specialist is responsible for the technical configuration, maintenance, and continuous improvement of the Council’s Mosaic system. This hands-on technical role involves designing, building, testing, and deploying configuration changes to align with the needs of Children’s and Adults’ Services. Key responsibilities include leading system testing, providing technical support, managing data quality, and ensuring successful integration of major transformation programmes like Families First and the transition to Client-Level Data (CLD) reporting. Skills Strong technical and analytical skills Excellent problem-solving abilities Effective communication of complex technical information Strong organisational skills with the ability to manage priorities Detail-oriented and quality-focused Collaborative and team-oriented Proactive and solutions-driven Adaptability and willingness to learn