We’re looking for a confident and commercially
focused Credit Controller to join our Finance team on a full-time basis (35
hours per week, Monday to Friday), working from our Head office in St Austell.
As a Credit Controller, you’ll play a key role in
converting sales into profit through proactive management of outstanding
balances and robust credit risk processes. You’ll set and review credit limits
using credit reference data, manage aged debt, and maintain a clear and
accurate audit trail across customer accounts.
You’ll work closely with sales and business
stakeholders, reviewing debt reports, flagging emerging risks, and influencing
sales decisions where appropriate. A strong focus of the role is reducing
debtor days and maintaining healthy cashflow — proactively chasing arrears by
phone and email, negotiating payment plans, and working to release suspended
orders wherever possible.
You’ll also investigate and resolve account queries
that may delay payment, liaise with Debt Collection Agencies when required, and
contribute to continuous improvements within the Credit team. Regular reporting
and analysis will form part of the role, ensuring stakeholders are provided
with timely and accurate debt information.
This is an excellent opportunity for someone who
combines strong credit control expertise with a relationship-driven,
commercially aware approach in a fast-paced environment.
About You:
* Minimum 12 months’ experience in a credit control role.
* Experience assessing credit risk and using third-party credit
reference agencies.
* Strong understanding of aged debt management and debtor day
reduction.
* Confident communicator, able to influence stakeholders across the
business.
* Experience using MS Office, particularly Excel.
* Analytical mindset with the ability to interpret financial data.
* Highly organised, proactive and resilient when managing collections
activity.
What we offer in return
25 days’ annual leave (plus 8 bank holidays)
Company bonus scheme
30% discount on food & drink within our managed pubs & Visitors Centre
shop
50% discount on accommodation within the managed estate
Fantastic training & career development opportunities
Pension Scheme – 4% Employee and Employer. Can increase to 5% if required
Cycle to work scheme
Westfield Health cash plan – Claim money back for Dental, Eye Care, Physio etc.
Westfield Rewards – Shopping rewards
Additional Info
St Austell Brewery is an Equal Opportunities
employer, and we positively encourage applications from suitably qualified and
eligible candidates, regardless of age, sex, race, disability, sexual
orientation, gender reassignment, religion or belief, marital/civil partnership
status, or pregnancy and maternity. We also welcome requests for flexible
working.
Early applications are encouraged as we’ll review
applications throughout the recruitment process and reserve the right to close
the advert at any time.
Please note that we politely request no contact
from recruitment agencies or media sales. Speculative CVs from recruitment
agencies won’t be accepted, nor the fees associated with them.
We are not able to offer UK sponsorship for this
role. For further information please email recruitment@staustellbrewery.co.uk