Social network you want to login/join with:
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.
What is in it for you?
As part of the Aimbridge team, you will have access to a range of benefits including:
* Hotel discounts across our portfolio – staff rates and up to 50% off on food, beverage, and spa services
* Wagestream – the ability to stream up to 40% of your earned wages and set automatic savings for financial wellbeing
* 24/7 access to our employee assistance program
* Starting salary above the national minimum wage
* Flexible working opportunities
A day in the life of…
As Food & Beverage Assistant, you will be the first point of contact for our guests. Your role involves welcoming guests from around the world with friendliness and providing exceptional service. You will collaborate with your team to ensure smooth and efficient shifts, delivering the best guest experience every time.
Job Responsibilities:
* Greet guests and take orders in a friendly, professional manner
* Ensure timely preparation and service of food and beverages
* Upsell menu items to enhance guest experience
* Handle payments accurately via cash, card, or other methods
* Maintain cleanliness of dining areas, including tables, chairs, and floors
* Set up and clear tables for breakfast, lunch, and dinner
* Serve guests in conference and events areas
* Assist with room service orders as needed
* Provide excellent customer service consistently
* Follow health and safety regulations at all times
* Attend training sessions and team meetings as required
* Perform other duties as assigned by the Food and Beverage Manager
This role is based at Holiday Inn Stevenage, where you will join a passionate team committed to excellence without overworking.
What do we need from you?
To succeed, you should be passionate about delivering an exceptional guest experience and embody our brand standards. Ideally, you have 1-2 years of experience in food and beverage or hospitality. Personality is key — we value individuals with a vibrant personality and a genuine flair for hospitality.
#J-18808-Ljbffr