Claims Handler
Glasgow
Salary: £27,000 - £30,000
Do you have end-to-end claims handling experience?
If you’re interested in applying your skills within one of the world’s largest insurers, offering excellent employee benefits, we’d love to hear from you!
Preferred Experience:
Experience handling Marine, Aviation, Property, or Casualty Claims is a strong advantage. However, candidates with personal lines or other claims experience are also welcome to apply.
Key Responsibilities:
* Negotiate claim settlements involving policyholders, insurers, brokers, solicitors, and other stakeholders to achieve successful outcomes.
* Manage your own caseload efficiently to ensure timely, accurate settlements while controlling vendor expenses.
* Deliver outstanding service to both internal and external clients and stakeholders.
* Collaborate with the team to meet individual and collective goals.
* Coordinate with third-party service providers to maintain high claims service standards.
* Represent the company in internal and external meetings, including broker and client reviews, and potentially with London market representatives.
* Build and maintain strong client relationships by providing clear and timely communication.
* Support senior claims adjusters, managers, and underwriters with projects and ad-hoc tasks as needed.
Required Knowledge & Experience:
* Professional qualifications preferred (ACII or working towards).
* Proven experience in claims handling.
* Excellent customer service skills.
* Strong written and verbal communication abilities.
Benefits:
* Competitive salary and pension scheme.
* 25 days of annual leave, plus the option to purchase 5 additional days.
* Private medical cover, Employee Share Purchase Plan, Life Assurance.
* Subsidised gym membership and comprehensive learning & development programs.
* Employee resource groups include Gender Equality, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride, and Cultural Awareness.
* Networking, mentoring, and development opportunities.
* One day of annual charitable leave.
* Cycle to work scheme, active sports & social committee, and Employee Assistance Program.