Novotel London West is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms. The Events Manager is responsible for supervision and participation, administering the banquet operation and the servicing of the banqueting function held in the banqueting rooms, exhibition center and other designated areas. The Events Manager will be responsible for attaining budgeted revenues and for the overall supervision of the banqueting staff, whilst ensuring that all duties are carried out in accordance with Novotel standards and legal requirements.
Responsibilities include:
To present a professional, friendly and efficient impression of the Hotel at all times
To establish a good working relationship with your guest, visitors and colleagues creating a team that works well together and with other departments
To be fully conversant with all facilities and services of the Novotel London West
To ensure continuity, quality of service and product, reviewing and updating as necessary service methods and products to maintain our competitive edge
To ensure that sufficient equipment, china, glass and cutlery are available to cope with banqueting demands
To record the cost of casual labour, flowers, equipment, rental, commission and other expenses in order to be able to approve all monthly invoices
To supervise all VIP functions
To directly supervise all MICE staff; to control staff rotas and monitor shifts to ensure adequate staffing levels are maintained for business demands
Qualifications: Previous work experience as Events Manager in a 4- 5 starhotel
Excellent communication, presentation & interpersonal skills
Proven commercial acumen through previous roles
Fluent in English - spoken & written
Must be legally eligible to work in UK
Additional Information: As part of our team you can have:
Discounted hotel rates all over the world in Accor Hotels
Continuously learn and develop yourself with our Accor Academy
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks
Our objective is simple: make you grow and give you the spark to unleash your personality.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
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