NMS Recruit have a fantastic opportunity to work for a thriving ISP that's growing from strength to strength. As Field Connections Lead you will be responsible for supporting the connections delivery, a pivotal role within the business. The business is scaling at pace, you will ensure the day-to-day connection targets are met. The role is responsible for successful delivery of all planned connections, whilst ensuring capable resources are available for the forecast connection visible in the future pipeline. The Lead will ensure that contractors delivering connections do so on time, to budget, to the agreed quality standards and in accordance with all safety requirements. You will be responsible for the West Midlands Region which will involve working in the field, office and remote. Responsibilities Responsible for the day to day delivery of surveys and connections: - Timeliness of on the day delivery - Quality of works undertaken. - Customer satisfaction of engineer (contractor) visit. - Ensuring on the day appointments are met. Working with the Field Connections team to ensure that connections are managed to budget and that incremental costs from 3rd party contractors are managed appropriately. Agreeing on the day delivery changes to include: - Variation in delivery method. - Approving delivery cost changes in accordance with their approval level. - Approving and processing contractor quotes that are not on the fixed price. ...