R13 Recruitment are proud to be partnering with a growing, technology‑led organisation in their search for an Installations Engineer to join their Norwich‑based team.
This is a highly varied, field‑based role and is ideal for someone who enjoys hands‑on project work, autonomy and working across a broad range of technologies. You’ll be delivering IT installations and infrastructure projects for a diverse client base, both on‑site and remotely – covering a range of projects from small device setups to multi‑day rollouts.
If you come from an MSP background and enjoy fast‑paced environments this role offers excellent exposure and long‑term progression opportunities. Working hours are Monday to Friday, 8:50am – 5:40pm (with occasional out‑of‑hours work with time back in lieu) based at the Norwich head office with travel required to UK‑wide client sites.
Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required.
The Company
This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions.
* Competitive salary up to £DOE
* 25 days holiday + bank holidays
* Private medical cover
* Cycle to work scheme
* Employee Assistance Programme
* Time off in lieu (TOIL) for out‑of‑hours work
* Ongoing training and development opportunities
The Day to Day
* Delivering IT installation projects across client sites.
* Installing and configuring hardware including PCs, laptops and networking equipment.
* Supporting Microsoft 365 and Azure environments.
* Setting up and configuring devices and infrastructure.
* Installing and supporting network solutions including WAPs and cabling.
* Assisting with AV and telephony installations (where applicable).
* Managing multiple jobs per day (small works and larger projects).
* Attending client sites and acting as a professional, customer‑facing representative.
* Taking ownership of projects from planning through to delivery and handover.
* Working independently while collaborating with the wider team.
You Will Have / Be
* Experience within an IT support or installations role (MSP background is highly advantageous).
* Strong knowledge of Windows environments and network infrastructure.
* Experience with Microsoft 365 and Azure.
* Experience with IP telephony, AV solutions or project‑based work would be advantageous.
* Confident configuring laptops, desktops and network devices.
* Comfortable working autonomously in a field‑based role.
* Strong problem‑solving skills — able to research and find solutions independently.
* Excellent communication skills and client‑facing confidence.
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