Job Description
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Use Global Ocean Export Monitor on a daily basis
* Ensure documents are timely sent and Shipping notices communicated to overseas and customers
* Ensure accurate and timely client and vendors billing
* Interact with our customers in arranging their international shipments, meeting customer service standards
* Contribute to maintaining good relationships with suppliers (Ocean carriers, trucking companies, and others involved)
* Meet compliance at all times with internal and external regulations in accordance with government laws
* Understand department process flow and seek best practices to improve operational efficiency and productivity
* Ensure all customer standard operating procedures are in place and updated in Customer SOP
* Meet KPI standards in accordance with the Company’s procedures
* Overseas communication, timely responses to emails and requests (internal and external)
Qualifications
* Previous experience in a similar role is advantageous but not necessary
* A good understanding of Expeditors’ Products and Services
* Understanding of ocean documentation process is a plus
* Hazardous Materials certification is preferred
Additional Information
* 23 Days holiday
* Private Medical Insurance
* Dental and Optical cover
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* EAP
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