Working Hours
Normal hours of work are Monday to Friday inclusive. The postholder is required to work such hours as are necessary in order to satisfactorily perform the role.
Main Purpose of Job
Leading investigations into non-conformance and customer complaints, establishing root cause and appropriate corrective actions. Perform internal and external audits of our business and sub-contract base and ensure all findings are addressed and closed out.
Key Tasks and Accountabilities
• Leading investigations into non-conformance and customer complaints, establishing root cause and appropriate corrective actions.
• Perform internal and external audits of our business and sub-contract base and ensure all findings are addressed and closed out in a timely manner.
• Ensuring the calibration of all dimensional and furnace equipment on site.
• Ensuring that all site furnace checks are completed, including verification of Temperature Uniformity Surveys.
• Day-to-day customer contact for technical/quality issues.
• Working with Laboratory staff to ensure compliance with ISO17025 and other customer requirements.
• Promoting quality performance improvements throughout the organisation.
• Agreeing standards and establishing clearly defined quality methods for staff to apply.
• Defining quality procedures in conjunction with operating staff.
• Ensuring that site quality documentation and training records are completed and maintained.
• Actively pursue cost reduction opportunities through refinement of methods and increased process capability.
• Use of internal non conformance database to analyse trends and liaise with the continuous improvement team to implement improvement activates.
Note: This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.
Reportable Functions
• Right First Time – Quality.
Knowledge
• Experience in the application of statistical, root cause and problem solving tools and techniques SPC, FMEA, 8D, Ishikawa, 6 Sigma.
• Familiarity with UKAS, NADCAP and aerospace approvals (AS9100).
• Will need to become familiar with pyrometry control system.
Aptitudes Required
• Excellent interpersonal and communication skills with the ability to communicate well at all levels.
• Ability to remain focused on Quality and consistently reiterate its importance to others.
• Team working skills.
• Able to work under pressure and deliver results to a defined deadline.
• Logical and analytical.
• Can-do attitude, self-motivated.
• Flexible.
• Attention to detail.
• Innovative.
• Confident.
• Promote and embrace change.
• Continuous Improvement.
Experience
• Experience working alongside with internal and external auditors.
• Experience of alloy melting controls.
• Ability to organise your workload in order to meet deadlines with complete and appropriate information.
• IT Skills – Able to utilise Microsoft packages: Excel, Word with the ability to use in house systems TROPOS and data entry systems.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Non-contractual benefits that are provided by the Company
Death in Service Benefit (6 x Salary)
Discretionary Performance Bonus Scheme
Company Sick Pay
Enhanced Bereavement Leave
Enhanced Holiday Entitlement (25 Days plus Bank Holidays) – January to December
Employee Reward Recognition Schemes
Service Awards
Employee Referral Programme
WPA Cash Back Health Scheme – Bronze Category is Complimentary
Annual Health Surveillance
Mental Health First Aiders on Site
Employee Wellbeing Initiatives
Regular health initiatives including flu vaccinations
Occupational Health Support
Celebration Events