Resolution Officer
LONQRO_1769772007 Posted: 30/01/2026
Resolution Officer
Temp on going contract till April 2026
Hybrid Working
35 hours per week
£18.00per hour
Details on the role:
1. Temporary assignment until 1st April 2026
2. Hybrid working ( 1 day per week in the office)
3. 35 hours per week ( 0800-1600 or 0900-1700)
4. £18.00 per hour
Main Accountability's:
Manage complaints in line with agreed policies and procedures. Provide excellent customer service, keeping customers informed with high-quality verbal and written communication. Work collaboratively with other colleagues at all levels, to achieve the right outcome.
Required Experience:
Social Housing
Complaints
Planning/Scheduling
Customer Service