Overview
L’Oréal Luxe Multi-Brand Beauty Advisor, John Lewis Bluewater (30 Hours) – Part-time role at L’Oréal Luxe.
What You Will Be Doing
* Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
* Product Expertise and Storytelling: Demonstrate products, share brand heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
* Embodying Brand Excellence: Act as a L’Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
* Staying Trend-Forward: Maintain an understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
Responsibilities
* Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
* Promoting Events and Activities: Inform customers about upcoming in-store events, promotions, and brand activations.
* Creating Engaging Experiences: Design and execute in-store events and activations that drive customer interest and excitement for L’Oréal Luxe brands.
* Brand Advocacy: Represent L’Oréal Luxe brands and share expertise on internal and external social media platforms, adhering to company guidelines.
Operational Excellence
* Teamwork and Training: Participate in team efforts and complete required training to maintain up-to-date product knowledge and brand expertise.
* Administrative Responsibilities: Complete daily and weekly administrative tasks, using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold hygiene and housekeeping standards to maintain a clean, organized, and inviting counter environment.
Qualifications and Qualities
* A Beauty Guru: Passionate about beauty with ability to provide personalized advice and help customers find products that empower them.
* A Connection Creator: Skilled at building authentic relationships and making customers feel comfortable.
* A Trendsetter: Active on social media with knowledge of latest makeup and skincare trends; capable of engaging online and in person.
* A Go Getter: Driven, ambitious, and ready to create innovative in-store experiences and achieve results.
* A Brand Ambassador: Belief in L’Oréal Luxe mission and values with enthusiasm to represent iconic brands.
Benefits and Rewards
* Competitive Compensation: Competitive salary and a rewarding commission scheme.
* Exclusive Product Perks: Access to products from over 35 L’Oréal brands via staff shop.
* Generous Time Off: 30 days of holiday inclusive of bank holidays.
* Health and Wellness Benefits: Discounted dental insurance and resources for mental health and financial well-being.
* Referral Bonus Program: Earn bonuses by referring talented individuals.
* Sustainability Initiatives: Participation in sustainability efforts (L’Oréal for the Future).
At L’Oréal, we value diversity, equity and inclusion. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.
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