Policy Expert is seeking an Accounts and Credit Control Agent for a 12-month secondment in Motherwell. The role focuses on managing customer accounts through payment journeys while ensuring timely recovery of outstanding balances. You will engage with customers regarding payments, negotiate repayment solutions, and handle complaints with professionalism. Ideal candidates have strong communication skills and experience in financial services or credit control. This is an opportunity to grow in a supportive team environment that values customer experience.
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