Overview
Join our Central Pharmacy Services team at Boots Head Office in Nottingham as a Support Manager for Remote Services. Lead an on-site team that supports the delivery of remote pharmacy services across the UK, combining clinical expertise with strong operational leadership to drive performance and deliver a high-quality service for patients and colleagues.
Key responsibilities
* Leading, coaching, and motivating an on-site team delivering remote pharmacy services
* Driving performance through data insights, service metrics, and continuous improvement
* Providing clinical support on the New Medicines Service (NMS) and resolving service-related queries
* Ensuring operational efficiency, strong governance, and a world-class customer experience
* Building collaborative relationships across Boots UK and key stakeholders
* Empowering the team to deliver high standards and make confident, professional decisions
What you\'ll need to have
* Registered pharmacist (GPhC/PSNI/PSI) with strong clinical credibility and a current CPD portfolio
* Proven leadership experience with a track record of delivering results in a dynamic environment
* Excellent communication, analytical, and problem-solving skills
* Ability to manage and prioritise complex workloads while maintaining high-quality standards
* Commercial awareness with a proactive mindset to improve services and drive efficiency
* Commitment to professional development and alignment with our core values and leadership behaviours
Benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We offer additional benefits where appropriate to suit you. Exclusions may apply; eligible roles only. Please note salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment that is inclusive and supportive. We are an equal opportunity employer and value diversity and inclusion. We are committed to helping you achieve your potential and to making Boots a better place to work.
What\'s next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on location you may be asked to submit a DBS, PVG, or Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
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