Admin Assistant Breast Service - Peterborough
Band 2
Job overview
Are you skilled in administration and looking for a rewarding opportunity? Join us as an Admin Assistant for the Breast Service! In this role, you'll play a vital part in providing efficient and effective administrative support to the Breast Service Management Team and broader service as needed.
Key requirements include proficiency in computer and keyboard skills, along with a strong understanding of Microsoft packages such as Word, Excel, and Outlook.
If you're organized, detail-oriented, and ready to contribute to the smooth operation of our Breast Service, we'd love to hear from you! Apply now to be part of our dedicated team.
****Please note we are not eligible to sponsor for this post****
Main duties of the job
* To provide an efficient and comprehensive administration support service to the Breast Management Team, and the wider Breast Service; performing all allocated administration tasks required to meet the needs of the service.
* To maintain a good working relationship between colleagues, internal and external agencies, and patients as appropriate, having good communication skills, a sympathetic manner, discretion and the ability to deal with sensitive medical information.
* To provide a point of contact for enquiries using tact, diplomacy and confidentiality, and deal with, or escalate, each situation accordingly.
Working for our organisation
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
• NHS Pension Scheme:
• Flexible working opportunities;
• Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Career development and training;
• Wellbeing support and activities;
• In-house physiotherapy Service;
• On-site canteens with subsidised meals;
• Subsidised staff parking (currently free).
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Detailed job description and main responsibilities
* To input basic data onto Spreadsheets/systems as required for monitoring and reporting purposes. To assist with the preparation and reporting of data as supervised, e.g. for updating Service Performance targets.
* Utilise all computer systems required for the completion of day to day allocated administration tasks within the Breast Service, including, but not limited to, Careflow, E-Track, Somerset, EPRO, ICE and EVOLVE).
* To update E/Track with clinic outcomes to support the capture of activity provided by the Service.
* Using EPRO to audio transcribe Nurse Annotations and add to Somerset Cancer Tracking system as appropriate and in line with Secretarial Work Instructions.
* To type other letters/reports as required.
* Book/Cancel/Rearrange Breast Service Outpatient appointments as required, and in response to urgent referrals/requests (liaising with the Outpatients Booking Team, Senior Administration Team or Breast Care Nursing Team as required to identify slots).
* Using the Trust Electronic Document Management system and procedures, process loose filing. Request urgent Event Packs as required.
* Filing of personal, sensitive information relating to staff files and processes.
* To book meetings and co-ordinate the diary for the Breast Service Manager and Breast Admin Manager, and support the preparation of Agendas and associated paperwork.
* To provide general administration support for Breast Service events/promotional work, including printing and production of promotional information, and coordination of event bookings.
* Assist with general office duties including photocopying, laminating, acting as ‘runner’ as required for example taking donations to Cash Office.
Person specification
Education & Qualifications
* Holds GCSE English Language at Grade A – C (or equivalent)
* RSA II typing qualification or equivalent or relevant typing experience including audio
* NVQ II and II Business & Admin
Experience
* Experience of working with general public and/or professionals
* MS Office, Word, Excel and Outlook
* Experience of using Careflow (Patient Admissions System), E.Track, and Somerset databases
* Experience of working in the NHS and understanding of medical terminology
Skills
* Can demonstrate good standards of written and verbal communication
* Ability to work with confidential and sensitive information
* Ability to adhere to policies and procedures
* Ability to communicate at all levels
* Ability to prioritise workload and work under pressure to ensure deadlines are achieved
* Strong & Flexible approach to work with good organisational skills
* Ability to adhere to policies and procedures
* Ability to work to deadlines
* Ability to work with confidential and sensitive information
* Able to work independently or as part of a team
Communication
* Ability to communicate with a range of professionals and members of the public verbally and non verbally
Values and Behaviours
* Be prepared to work across sites as and when required
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship Check if you need a UK visa - GOV.UK (www.gov.uk) .
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.
Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.
If the role you are applying for requires a DBS Check and you are not on the update service or the role is not eligible for a free fast track service, you will be charged for the cost of the check. The cost of the check is currently £38 for an enhanced check and £18 for a standard check or basic check.
We reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Employer certification / accreditation badges
Name Jayne Blackbourn Job title Breast Services Admin Manager Email address jayne.blackbourn@nhs.net Telephone number 01733 673059 Additional information
Alternatively contact Vanessa Hewick, Service Manager and Lead Nurse of Breast, 01733 673047 (vanessa.hewick@nhs.net)
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