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Located in the vibrant village of Claygate, The Foley is a stylish and lively premium pub known for its warm atmosphere, quality food, and exceptional service. We’re looking for a passionate and confident Supervisor to join our management team and help lead from the front – setting the standard for our team and delivering memorable guest experiences every shift.
About the role:
As a Supervisor at The Foley, you'll support the management team in the day-to-day running of the pub, helping to lead shifts, motivate the team, and keep service smooth, slick, and full of energy. You’ll be hands-on during busy shifts, a go-to for your team, and a key player in driving standards, service, and team development forward.
What you'll be doing:
Leading by example and supporting the team during busy shifts
Running sections, managing the floor or bar, and ensuring excellent service at all times
Handling guest queries and complaints with professionalism and confidence
Training and supporting new team members
Opening and closing the pub, cashing up and completing relevant paperwork
Working closely with management on service standards, sales targets, and team motivation
Helping to deliver key KPIs like upselling, checkbacks, table turnover, and Reputation score growth
What we're looking for:
Previous experience in a supervisory or senior FOH role
Confident, calm and capable under pressure
A strong communicator and team player
Organised and hands-on with a keen eye for detail
Passionate about hospitality and delivering stand-out service
Flexible, reliable, and able to lead with positivity and professionalism
What we offer:
Competitive hourly pay (plus tips)
20% discount across all Young’s pubs and hotels
Full training and clear development pathway towards management
Meals on shift and a fun, supportive team culture
The chance to be part of a standout pub that values high standards and great people
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