Social network you want to login/join with:
Medical Information Associate German Language, Guildford
PrimeVigilance is looking for a Medical Information Associate fluent in English and German to join our growing Medical Information team.
Responsibilities
* Provide approved responses to medical enquiries from external customers (healthcare professionals, patients, pharmaceutical clients) in German and English.
* Identify, document, and report adverse events/side effects, pregnancy, and other special situations, as well as product quality complaints within required timeframes.
* Track and document all medical information enquiries accurately within the Medical Information database.
* Participate in out-of-hours medical information provision for clients with a 24/7 enquiry service.
* Provide management with regular updates on project status and enquiry metrics.
* Assist in departmental regulatory inspection preparedness for pharmacovigilance and participate in PV inspections or audits.
Qualifications
* Life science or biomedical background – healthcare-related degree (chemistry, biology, biotechnology, pharmacy, nursing).
* Customer service or call centre experience preferred.
* Comfortable handling enquiries by phone.
* Ability to perform out-of-hours service if required.
* Strong organizational, time management, and multitasking skills with attention to detail.
* Scientific acumen.
* Excellent interpersonal and communication skills.
* Advanced verbal and written English and German skills.
Additional Information
Why PrimeVigilance?
We prioritize diversity, equity, and inclusion, creating an environment where everyone can contribute and grow. Our people are our greatest strength, and we believe in a human-first approach.
We offer:
* Internal training and career development opportunities.
* A supportive and friendly working environment.
* Opportunity to work with colleagues worldwide, with English as the company language.
Our core values include Quality, Integrity & Trust, Drive & Passion, Agility & Responsiveness, Belonging, and Collaborative Partnerships. If these resonate with you, PrimeVigilance could be a great place to join!
Join us in making a positive impact on patients’ lives. We look forward to your application.
#J-18808-Ljbffr