Overview
We are seeking a professional and personable Receptionist to be the welcoming face of our organisation. This role is pivotal in supporting and being the first point of contact for our clients, visitors, and partners, while also ensuring smooth coordination with our facilities suppliers and internal teams.
Key Responsibilities
Front of House Excellence
Serve as the first point of contact for clients, visitors, and staff.
Welcome the business guests warmly, demonstrating our commitment to client care.
Maintain a professional reception area that reflects our brand and values.
Client & Visitor Relations
Manage incoming calls, emails, and inquiries with courtesy and efficiency.
Coordinate visitor appointments, meeting room bookings, and access to the building.
Provide accurate information and direct queries to the appropriate departments.
Facilities & Supplier Management
Act as the liaison with facilities suppliers (cleaning, maintenance, catering, etc.).
Monitor service levels and escalate issues promptly to ensure smooth operations.
Support procurement and contract management processes where required.
Administrative Support
Handle incoming and outgoing mail and deliveries.
Assist with scheduling, filing, and general office administration.
Support internal communications and staff events when needed.Skills & Attributes
Strong interpersonal and communication skills.
Professional appearance and demeanour.
Ability to multitask and remain calm under pressure.
Attention to detail and organisational ability.
Proactive approach to problem-solving and supplier management.
Qualifications
Previous experience in reception, front-of-house, or customer service roles preferred.
Familiarity with office systems and Microsoft Office Suite.
Knowledge of facilities management processes is an advantage.
Why Join Us
Offers a company pension scheme, a group life assurance scheme, 26 days holiday annually, and we offer a range of benefits including a cycle to work scheme amongst others. In addition, there are regular social events, a running and walking club, weekly fruit and free entry into the Basingstoke Half Marathon of which we are headline sponsors.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age