Overview:
One of R&M branches located in Southampton is looking to employ a Operations Assistant to join their busy Marine Division Operations Team. Located in the busy marine town of Southampton, R&M's flagship branch prides itself on exceptional customer service. The successful candidate will be responsible for taking ownership of numerous logistical administration responsibilities dealing with both Customers and Suppliers on a regular basis.
Branch/Division:
R&M Electrical Southampton, Unit 2, Central Trading Estate, Marine Parade, Southampton SO14 5JP.
Salary:
£26,500.
Hours:
Hours: 8:00 am - 5:00 pm, Monday to Thursday and 8:00 am - 4:00 pm, Fridays, with a one-hour lunch break.
Benefits:
20 days holiday, plus bank and public holidays and Christmas Shutdown, Life Insurance, Health Cash Plan (Medicash), Benefits and Rewards Platform (Perkbox), Pension Scheme, Cycle to Work Scheme and free parking.
Main Duties:
Main responsibilities to include (but not limited to):
* Process sales orders
* Create reports for customers to show due dates and delays
* Chase customers' orders
* Try to keep within the KPIs for all customer deliveries
* Use customers portals and websites to view documents and upload information when required
* Quote customers for transport charges for ex works deliveries
* Create commercial invoices for all Non-UK deliveries
* Provide clearance instructions for all imports outside of the UK
* Liaise with warehouse regarding UK deliveries
* Liaise with warehouse regarding Purchase orders to be collected
* Respond to customer queries for outstanding orders
* Check orders for hazardous parts that may require packing and or paperwork to travel
Key Skills:
* Excellent written and verbal communication skills
* Strong time-management skills and multitasking ability
* MS office skills such as Word, Excel and Outlook
* Attention to detail
* Ability to work within a busy team environment
* Ability to work under time constraints
Training:
Training will be given on all aspects of the role including detailed system training.
Closing Date:
27th February 2026
Eligibility to Work:
Applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.