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£23,800 basic p/a plus a generous quarterly bonus.
Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? If so, this role could be perfect for you.
Customer Service Advisor - Colchester
£23,800 basic p/a plus a generous quarterly bonus.
Working Monday to Friday (between 9am to 6pm) with 1 in 3 Saturdays (9am to 1pm), full-time 37.5 hours per week. No experience necessary as we provide full training!
We offer a basic salary of £23,800 p/a for full-time hours, with pro-rata pay for part-time, plus a quarterly bonus allowing you to earn up to £27,800 per year. Benefits include working with the UK’s largest independent Insurance Brokers – Towergate.
Start date: 23rd June 2025. You will undergo a 4-week induction followed by an 8-week training academy, with ongoing development opportunities to grow your career in the Insurance industry.
Role responsibilities include:
1. Providing excellent customer service over the phone and via email, requiring attention to detail, quick learning, and a positive attitude.
2. Managing high call volumes efficiently, meeting and exceeding KPIs and targets.
3. Working well in a team, supporting colleagues, and achieving team goals while having fun.
Benefits include:
* 26 days holiday plus bank holidays.
* Opportunities for career progression across the Ardonagh group.
* Possibility to gain CII or ACII qualifications.
* Pension scheme.
* 24-hour support for physical and mental wellbeing, including mental health ambassadors.
* One paid volunteering day annually.
* Recognition through the Spotlight Awards.
Apply today! Successful applicants will undergo employment checks including employment verification, address, credit, and criminal record checks.
Note: The vacancy may close early if sufficient applications are received. No agencies please.
Check us out on LinkedIn to learn more about life at Ardonagh.
We are an equal opportunities employer committed to diversity, inclusion, and empowering our employees.
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