Location: Billericay
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week, Monday-Friday
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Own the data, keep systems accurate, and help operations run smoothly every day.
You take pride in ensuring data is correct, systems are maintained, and operations run efficiently. You enjoy helping teams work seamlessly and supporting clients with clear, accurate information. That's the type of role we're offering at Ground Control.
We're looking for a Data & Systems Support Coordinator to assist with data management, system updates, and mobilisation coordination across our maintenance division. You'll play an important supporting role in maintaining standards, helping operational delivery, and ensuring contracts are accurately represented in our systems.
What you'll do
Role
In this role, you'll assist with managing data and system processes to support operations, compliance, and mobilisation across the maintenance division:
Help maintain accurate work order and service data across client portals and internal maintenance systems
Reconcile data, identify discrepancies, and support compliance and audit standards
Prepare reconciliation reports and summaries for internal teams
Manage updates, configuration adjustments, and data corrections via JIRA or similar ticketing systems
Support the onboarding of new maintenance contracts, coordinating with Finance, Operations, HSQE, HR, and IT teams to ensure smooth handovers
Liaise with clients to confirm portal requirements, obtain missing information, and resolve onboarding issues efficiently
Conduct Tree Preservation Order (TPO) checks for Extra Works requests, providing guidance to operational teams
Provide proactive administrative and data support to maintain smooth processes
What you'll get
Hands-on experience in data management, system processes, and contract mobilisation
Opportunity to work across multiple teams and build strong internal and client relationships
Structured role with scope to grow expertise in Excel, operational systems, and data accuracy
Support from experienced operational, IT, and HSQE teams in a fast-paced environment
Competitive package including private GP, wellbeing support, bonus scheme, pension, volunteering days and recognition rewards
What we're looking for
Strong proficiency in Microsoft Excel, Outlook, and Teams, with excellent attention to detail
Clear verbal and written communication skills and a proactive approach
Ability to reconcile, analyse, and validate datasets across multiple systems
Good organisational and time-management skills, able to prioritise effectively
Comfortable following defined processes while suggesting small improvements
Experience with JIRA or similar ticketing systems (desirable)
Previous experience supporting contract mobilisation or operational onboarding (desirable)
Knowledge of Grounds Maintenance, Arboriculture, or related industries (desirable)
Understanding of compliance processes (desirable)
Why Join Us
Career Development Focus: We're committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.
Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.
Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.
Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:
23 days holiday, Increasing with length of service + bank holidays
Robust pension scheme
Medigold employee support, Free Flu Jabs, Online private GP Service
Free or subsidised national gym memberships
Employee Recognition Scheme
Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.
#INDHP
Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.