Overview
Join Refresco Head Office in Kegworth and take the lead in managing major retail customer accounts, driving profitable growth, strengthening cross-functional teamwork, and building standout retail partnerships that keep Refresco ahead in a fast-moving, competitive market.
Position
National Account Manager
Permanent
Kegworth, Head Office
38 hours
Reward & Benefits
* Annual bonus and regular pay reviews
* An enhanced company pension contribution
* £5,200 car allowance
* Hybrid working
* Early Friday finish to kick-start your weekend
* 28 days of annual leave plus bank holidays
* Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays
* Life assurance coverage
* Personal healthcare cover, including 24/7 virtual GP access for your family
* Free eye-care vouchers and discounted glasses
* Employee referral scheme with bonuses for successful referrals
* GroceryAid support services offering financial, legal, wellbeing and practical guidance
* Cheers benefits platform providing discounts, free perks, and wellbeing tools
* Free onsite parking and discounted products
About the role
Reporting to the Account Controller the role is to head up the designated Customer Account/Accounts which involves responsibility for delivering the volume, profitability (GM/L and EBITDA), management and coordination of a direct and business-wide cross functional team, ensuring optimum performance, providing customer focus whilst generating sustained, profitable growth and forging stronger business partner relationships.
Key Responsibilities
* Build and execute joint business plans, maintaining strong customer relationships and ensuring delivery of commercial objectives.
* Partner closely with the Account Controller to achieve business unit goals, deliver price increases, and protect EBITDA.
* Lead and coordinate all commercial activities, including product changes, forecasting updates, and new business opportunities aligned to strategy.
* Manage customer financials, including sales ledger accountability, aged debt reduction, and minimising invoice queries.
* Analyse and communicate key sales and performance data, evaluate commercial activities, and drive internal project teams to improve results.
* Represent Refresco to the customer, ensuring high service levels, proactive communication, and competitive advantage through strong account management.
About you
The ideal candidate would be a customer-focused, graduate-calibre NAM with at least three years’ experience, strong FMCG Own Label and Brand knowledge, solid sector insight, proven project-management capability, and confident IT skills across Teams, Outlook, Word, Excel and PowerPoint.
Find out more about the Refresco Values here: https://www.refresco.co.uk/uk/about/our-values
If you fit this profile and are excited by this opportunity, we would be delighted to hear from you!
About Refresco
Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia.
Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass.
Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand
Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com.
Our drinks on every table. That\'s the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started.
We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers.
Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.
Refresco believes that equal opportunity for allis fundamental to our company\'s values and all our applicants can expect fairness and transparency in our recruitment process.
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