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Customer engagement & business support executive

Trafford Park
Restore Group
Support executive
Posted: 1 October
Offer description

About The Role
Role: Customer Engagement & Business Support Executive
Location: Greater Manchester - M17 1FP
Salary: From £25350 per year
Contract type: Full Time, Permanent
Hours a week: 37.5 hours a week (Monday -Friday)

We are looking for an enthusiastic and detail-oriented Operations Administrator to join our flagship, high-profile, and fast-paced Relocation & Facilities Services operation. Reporting to the Operations Admin Manager, you will play an integral role in supporting all operational administration tasks, ensuring the smooth and efficient running of the team.
Key Responsibilities:

Assist in the smooth and efficient operation of the team to support wider operations
Deploy strict cost management and reduction techniques
Administer all operative expenses, including credit cards, overnight expenditure, and petty cash
Prepare, check, and authorise all agency payroll using various platforms
Populate and generate reports relating to job finish times/Driver hours following strict guidelines
Administer the processing, investigation, challenging, and settling of all parking/driver-related fines
Maintain the absence process, ensuring all relevant systems are updated
About You:

Proficient in Microsoft Office 365
Excellent communication skills across various stakeholders
Strong attention to detail
Keen to leave a lasting impact and legacy on the wider business
Eager to play an integral role in building and growing a strong operation

Some of our benefits include:

Annual Leave – 25 days + bank holidays
Life Assurance – 2x basic annual salary
Bereavement Counselling – Support during difficult times
Free Onsite Parking
Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40
If you are a proactive individual with a passion for operational excellence and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities.

About The Company
Restore Commitment to Disability Confidence

We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so

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