Sales Advisor
A national house builder providing quality new homes in the North West region have an opportunity for an experienced Sales Advisor for their development based in Lancashire.
Sales Advisor role
Reporting to the Sales Manager your role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards as set by the New Homes Quality Code.
The role will include:
* Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
* Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in a timely manner and required documentation is provided and the home sale is audit compliant.
* Update and maintain the CRM system to log the customer journey and facilitate timely and accurate management information.
* Communicate with customers to ensure the pre-move and after-sales company pledge is adhered to, enhancing the customer experience
* Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
* Complete weekly competitor reports, to ensure we can benchmark pricing and our value proposition against the local new build competitors
* Maintain the customer hub and show homes on the development in line with brand and company standards.
* Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.
* Your working week will be Thursday to Monday with Tuesday and Wednesday as your days off
Experience, qualifications and skills required
* Previous experience selling new build properties
* Excellent communication skills, both written and verbal
* A good understanding of Microsoft Package, including Excel and Word
* Commercially astute with a good understanding of the market and competitors
* Able to build relationships across functions, internally and externally
* Minimum of 5 GCSE's A-C or above is preferred
* Flexible to work at key selling times including weekends and bank holidays
* Full UK Driving Licence is required
What's on offer?
The company are offering a competitive salary (dependant on experience), commission, bonus on extras, additional bonus for successful HBF surveys, 25 days holiday plus bank holidays (in lieu), pension scheme and life cover.
If the Sales Advisor role is of interest, please contact Deena at Fawkes & Reece or apply via the link provided.
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