Salary: £28,000 - 32,000 per year Requirements: Previous telecomms or IT technical support experience Strong customer service skills Excellent communication abilities Ability to diagnose network issues and rectify problems Experience in analysing systems and assisting with system builds Responsibilities: Provide technical assistance to customers Analyse systems to identify issues Assist with the build of new systems Rectify problems and provide additional equipment or updates Diagnose network issues as they arise Technologies: Support Network More: We are a thriving and growing provider of specialist services in the Telecommunications sector. Due to increased demand, we are seeking enthusiastic 1st and 2nd Line Support experts to join our team. This desk-based role offers the opportunity to engage closely with customers while addressing their technical needs. We prioritize excellent customer service and communication, fostering a collaborative environment. last updated 5 week of 2026