Assistant Manager (Food & Beverage) ABOUT US: Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste. Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more. THE ROLE: Food and Beverage at Cameron House include La Vista, Clubhouse, Cameron Grill, Lobby Bar, Great Scots Bar, The Tavern, Room Service and Meeting and Event facilties. The scope of your role is to support the Restaurant Manager to manage a large team in the confident, friendly, and knowledgeable delivery of 5* service. Key things you will be responsible for: Hosting your day-to-day operation, being present and accessible to guests and your team Maintaining the presentation and cleanliness of your restaurant Managing consistent delivery of exceptional 5 Red Star guest service standards Driving first Class knowledge of all resort facilities through your team Kitchen liaison, hosting the door and working the pass Managing the delivery of gueridon and classical techniques at the table supported by sommelier service Overseeing payments, end of day reports and banking, and service debriefs Effective handling, resolve and operational follow up of guest feedback Host team briefings/ debriefings and monthly team meetings to ensure employee satisfaction Ensure In Room Dinning During the Dinner Service operates smoothly and with the agreed departmental objectives liaising with the in room dining supervisors and team to ensure guests satisfaction. Ensure that the 2 week departmental training is delivered and all new starts are appointed a buddy. WHO WE ARE LOOKING FOR: We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for. People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on. People who are naturally friendly – who genuinely care about our guests and the service they receive. People who will always go beyond what our guests expect from us to make their stay a special and memorable one. People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can. People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted. TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED: Degree/HND in Hospitality, Leisure or Business related field or equivalent hospitality experience Current or recent experience of working as a Senior Supervisor or Manager or assistant restaurant manager in a quality environment Wine knowledge (WSET level 2 or equivalent an advantage) Ability to quickly build excellent working relationships Excellent interpersonal and communication skills Competence in IT, with knowledge of Office software and ability to use technology WHAT’S IN IT FOR YOU? Here’s what to expect when you work as part of our team: Free meals when on duty, in our team cafes Pension scheme and Wagestream financial services Long service awards involving recognition with high street shopping vouchers and overnight stays Enhanced holidays with long service Free Leisure Club Membership, with friends and family discounts Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products Lifeworks App – lots of discounts on everyday purchases, with brand that you love Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers Free parking At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level. We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.