Are you an experienced Customer Service Advisor, Administrator, or Client Support professional looking to take the next step in your career? We’re looking for a Customer Success & Administration Executive to join our expanding team. This is a fantastic opportunity to use your skills in customer service, administration, and order processing while developing your career in a supportive and forward-thinking business. The Role: * Act as the first point of contact for customers by phone and email. * Process sales orders, quotations, order confirmations, and returns. * Handle delivery queries, complaints, and collections with a customer-first approach. * Maintain accurate records including customer databases, price lists, proof of delivery requests, and general administration tasks. What We’re Looking For: * Previous experience in Customer Service, Administration, Sales Support, or Client Services. * Excellent communication and organisational skills. * Strong attention to detail with the ability to work in a fast-paced environment. What’s on Offer: * Salary: £27,000 per year * Hours: 08:30 – 17:00, Monday to Friday (no weekends or evenings) * Holidays: 33 days including bank holidays (with Christmas shutdown) * Benefits: Free lunch, free parking, employee discounts, and pension scheme * Career growth: Be part of a supportive, innovative, and growing company with opportunities to progress. If you’re passionate about customer success, client support, and administration, and want to work in a company that values its people, we’d love to hear from you — apply today! Keywords: Customer Service, Customer Service Advisor, Customer Experience, Customer Support, Customer Success, Client Services, Client Support, Customer Care, Order Processing, Sales Support, Sales Administrator, Sales Coordinator, Office Administrator, Office Support, Business Support, Administration, Admin Assistant, Administrator, Customer Service Executive, Service Coordinator, Service Administrator, Customer Success Executive, Customer Experience Coordinator, Customer Service Administrator