Housing Improvement Programme Manager
Employer Location Birmingham, West Midlands, England Salary - per day + £500-£700 per day (DoE) Inside IR35 Closing date 30 Mar 2026 View more categoriesView less categories Sector Salary band Contract type Hours Where will they be working You need to or to save a job.
Job Details
Location: Birmingham - 3 days per week on site
Initial 6‑month contract
Hays is partnering with a local council to recruit an experienced Housing Improvement Programme Manager. This role will lead a major programme of work designed to modernise services, strengthen compliance, and deliver better outcomes for residents. We are seeking a dynamic transformation leader with a strong housing background and proven experience delivering major IT system change.
About the Role
This is a pivotal leadership opportunity within one of the council's highest‑priority transformation programmes. You will shape, direct, and deliver a multi‑year improvement journey across the Housing service-modernising systems, improving processes, and embedding a culture of continuous improvement.
You will collaborate closely with senior leaders, service managers, ICT teams, suppliers, and residents to ensure the programme achieves measurable, long‑lasting impact.
Key Responsibilities
1. Lead the end‑to‑end delivery of the Housing Improvement Programme, ensuring clear milestones, governance, and outcomes
2. Oversee the procurement, implementation, and successful rollout of a major new Housing IT system
3. Develop a Housing Transformation Plan in readiness for mobilisation over the next 6-9 months
4. Drive service redesign, process improvement, and cultural change across housing operations
5. Engage with internal and external stakeholders to ensure transparency, collaboration, and resident‑focused results
6. Manage programme risks, budgets, resources, and reporting to senior leadership and elected members
7. Ensure compliance with regulatory requirements and alignment with best practice in social housing
About You
We are looking for someone with both strategic insight and hands‑on programme delivery expertise.
You will bring:
8. Significant experience within housing services, ideally in a local authority or social housing environment
9. A formal programme management qualification or extensive relevant experience
10. A strong track record of delivering large‑scale transformation programmes
11. Demonstrable experience in procuring and implementing major IT systems-ideally within housing
12. Excellent leadership, communication, and stakeholder engagement skills
13. The ability to challenge, influence, and inspire teams through change
14. A strong commitment to improving services for residents and delivering meaningful, sustainable outcomes
If you're an experienced transformation leader looking to make a significant impact, please send your updated CV!
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Company
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.
From CFO to Newly Qualified, we work with talented finance professionals and match them with organisations where they can achieve a lasting impact.
So much more than specialist recruiters in accounting and finance, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. All our consultants have strong relationships across the industry and the support of our extensive global network. That’s why organisations of all types and sizes – from international blue chips to SMEs – trust us to find the people who can help transform their business.
So, whether you want something local or international, permanent, or interim, we have the breadth of coverage and the depth of understanding to help you find it.
We have specialist recruitment teams in the following areas:
15. Corporate Governance
16. Credit Control
17. Part-Qualified Accountant
18. Payroll
19. Public Practice Accounting
20. Public Services Accounting
21. Senior Finance – Qualified
22. Support, Ledgers & Bookkeeping
23. Tax & Treasury
You can rely on us to deliver today and help you plan for tomorrow
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