Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Safety and Security
Reporting to: Head of Safety and Security
Closing Date For Applications: 4th August 2025
About the Role:
Nottingham Forest Football Club is seeking a detail-oriented and hardworking Control Room Operator with strong multitasking skills to oversee and manage critical systems during matchday operations. The successful candidate will develop a thorough understanding of our systems and processes to ensure smooth matchday events. Collaboration with the wider team to identify and resolve issues promptly, while maintaining clear communication, is essential.
Key Tasks and Responsibilities:
* Monitor and manage systems and processes from a central control room.
* Identify and respond to irregularities or issues.
* Operate the match day radio system.
* Coordinate with team members and departments for smooth operations.
* Provide reports on incidents.
* Ensure safety and operational procedure compliance.
* Assist in developing and implementing control room procedures.
* Maintain records of system performance and incidents.
* Respond to emergencies and coordinate with response teams.
* Conduct training for new control room staff.
* Document and report matchday activities.
* Ensure control room equipment functions correctly.
* Stay updated on industry best practices and new technologies.
* Perform other reasonable duties as directed.
What We Are Looking For:
* Experience in a control room or similar environment.
* Confidence in radio communication, familiar with the phonetic alphabet.
* Excellent communication and coordination skills.
* Ability to multitask and manage multiple systems.
* Strong attention to detail and problem-solving skills.
* Teamwork ability.
* Flexible hours, including nights and weekends.
* Calmness under pressure.
* Organizational skills and accurate record-keeping.
* Commitment to learning and professional development.
Desirable Criteria:
* Understanding of monitored systems.
* Ability to respond to emergencies under pressure.
* Proficiency with control room software and equipment.
* Knowledge of safety and operational procedures.
Our Commitment:
We aim to foster a culture of diversity and inclusion, enabling all individuals to feel valued and reach their potential. Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all qualified candidates regardless of protected characteristics.
We are committed to diversity and have signed the FA’s Football Leadership Diversity Code. Applicants are asked to provide diversity data during the application process.
Safeguarding:
The successful candidate may be required to undergo a DBS check. The results will be considered on a case-by-case basis. An FA Enhanced DBS disclosure is mandatory for relevant roles, and applicants must disclose any convictions. Failure to meet safeguarding requirements may result in withdrawal of the job offer or termination of employment.
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