Sales Administrator / Coordinator Swansea £25000-£27000 Negotiable The Company This Swansea based company are growing and need to expand the workforce. They are an internationally owned company and currently in need of an extra pair of hands in the Sales department to help with administration and customer service. The Role This is a full time permanent position working on site Monday to Friday 08:30AM - 04:30PM. You will be part of a sales team providing full administrative support to the sales department as well as processing the orders. Duties will include: Processing of sales orders Extensive customer liaison throughout the entire sales process keeping customers up to date with order status Liaising with customers both over the phone and via email Handling customer enquiries Building rapport and solid customer relationships Internal liaison with colleagues to ensure deadlines are met Working with excel spreadsheets and additional internal computer systems Providing full and flexible administrative support to the sales team as required Problem solving Requirements This position would ideally suit a person with previous Administration experience in a Sales environment. You will need to be confident liaising with customers both via the phone and email. The successful applicant will have the following experience, skills and attributes: Solid experience in an administrative role is essential Previous sales administration and customer service experience Solid computer literacy including excel spreadsheets Excellent written communication skills, confident in writing to clients in a professional manner Professional verbal customer service skills Able to manage a wide variety of duties simultaneously Solid attention to detail A flexible employee willing to help out wherever required In Return This is a great opportunity to join a growing company who offer their staff great benefits as well as a friendly team focused environment to work in. A good salary is on offer as well as pension and annual bonus. For more information contact Kim Simpson of Work Wales for a confidential discussion