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Student services manager staff officer - cafre

Antrim
NICS
Service manager
Posted: 16 February
Offer description

Job description

The main duties and responsibilities of the role will include Operational Management duties listed below.


Responsibilities

* Assist the Student Support Services Manager in the daily operation of Student Services, including residential accommodation.
* Administer the accommodation application and room allocation process for residential learners.
* Respond to incidents involving residential learners, liaising with management and relevant support services as required.
* Implement the CAFRE Learner Discipline Policy, acting as decision-maker and issuing penalties for lower-level infractions.
* Fulfil the duties of Deputy Designated Person for safeguarding children, young people, and vulnerable adults.
* Design and deliver a programme of extra-curricular activities aimed at enhancing learner well-being, personal development, and resilience.
* Activities may include awareness workshops, well-being events, and themed campaigns.
* Support the establishment and operation of the student union Council, providing guidance and mentoring to elected representatives.
* Maintain Links with external student bodies, including NUS/USI.
* Assist in the planning and delivery of graduation ceremonies and learner awards events.
* Oversee the collation and input of learner data into the Learner Management System (training provided).
* Report writing, risk assessments, and data recording.
* Direct line management of staff in Domestic Housekeeping and AO roles.
* Service delivery through clear procedures and staff support.
* Residential Support Team, including rostering, training, and performance management.
* Maintain Compliance with Health & Safety standards and ensure staff are appropriately equipped and informed.
* Please refer to page 6 and 7 of the candidate information booklet for more details.


Skills and Qualifications

Essential Skills

* Applicants must, by the closing date for applications at least an Honours degree in any discipline.
* A minimum of 2 years post qualification professional experience working directly with young people.
* Experience is defined as coaching young people under 25, counselling, teaching, youth work, with evidence of being able to work on own initiative and as part of a multi-disciplinary team, delivering a high-quality service.
* Hold a full current driving licence, valid in UK and have access to a form of transport to enable them to fulfil the responsibilities of the role.


Further Information

Vacancy closing date 6th March 2026 at 12pm. Applications from protestants, young people (under the age of 35), people with a disability and people from minority ethnic communities are particularly welcomed for this post. Location: Greenmount Campus and, if necessary, in other CAFRE locations. The Northern Ireland Civil Service is an Equal Opportunities Employer.


Application Information

Visit the recruitment service website (Please quote reference number: IRC321504)

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