Job Title: Head of Maintenance Operations
Agency Reference Number: J88859
Venn Group has partnered with a prestigious Central Government organization to recruit a Head of Maintenance Operations on a permanent basis.
You will be part of the senior management team, responsible for setting professional and technical standards and participating in strategic management issues.
You will oversee the operation, maintenance, and repair of estate building services systems, leading a team of mechanical, electrical, and building fabric officers, craft persons, and contractors to meet KPIs and maximize operational availability.
Location: Central London
Duration: Permanent
Working Pattern: Monday – Friday, 36 hours/week, 4 days onsite, 1 day remote
Key Duties:
1. Lead and manage maintenance operations teams to deliver work against SLAs.
2. Provide leadership, directing staff to undertake remedial actions safely, supporting senior management, and liaising with stakeholders.
3. Conduct monthly contract performance meetings, monitoring SLAs and KPIs.
4. Develop knowledge of engineering services, including the 11 KV network, steam boilers, and HVAC systems.
5. Advise on and ensure compliance with planned maintenance regimes.
6. Ensure statutory inspections are completed for all assets under control.
7. Procure maintenance contracts, prepare technical specifications, and lead tender evaluations.
Candidate Requirements:
1. Member or working towards membership of a relevant professional body (e.g., CIBSE, IMechE, IET).
2. Experience in performance management, KPIs, and workforce management.
3. Commitment to estate service standards and customer care.
4. Experience managing complex building services operations and maintenance.
5. Previous experience managing budgets and contracts over £5m.
Venn Group is an equal opportunities employer and welcomes applications from all candidates.
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