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Job summary
An exciting opportunity has arisen for an Elective Outpatient Booking Manager within our Cardiology Department. The post will be based at Eastbourne District General Hospital but will also include some cross-site working. We welcome applications from enthusiastic, motivated, and conscientious individuals with excellent interpersonal skills.
Main duties of the job
You will need to understand organisational and departmental objectives and be experienced in working within a multi-disciplinary team. Knowledge of national performance targets and strong leadership qualities are essential. You should be a team player, capable of managing your workload, balancing tact and assertiveness, and working calmly in a busy environment. Cardiology knowledge and supervisory skills are desirable.
About us
We are proud to provide 'Outstanding' care and to be a great place to work. We serve over half a million people in East Sussex, offering integrated acute and community care through a large team across multiple sites, including hospitals, community clinics, and homes. Our services have been rated 'Good' overall by the Care Quality Commission, with some areas rated 'Outstanding'. Our 'Building for our Future' programme aims to improve our facilities for future generations.
Job description
Job responsibilities
The working hours are Monday to Friday, 9am - 5pm. Please refer to the attached detailed job description. For questions, contact the appointing manager.
Person Specification
Qualifications
* Good general education, including Maths and English
* Management qualification (Diploma/NVQ 3/4) or equivalent experience
Experience
* Proven administration experience within the NHS or similar large organization
* Previous managerial experience, including staff management and development
* Experience working in a busy environment with competing demands
Skills/Knowledge/Abilities
* Understanding of national targets and booking initiatives
* Excellent communication skills for interacting with patients, staff, and external contacts
* Ability to handle difficult situations professionally
* Initiative and teamwork skills
* Discretion and confidentiality
* Proficiency in IT, including MS Word, Excel, and Outlook
Additional requirements
This position is subject to a Disclosure and Barring Service (DBS) check. Applications requiring UK Skilled Worker sponsorship are welcome. Applicants must present a criminal record certificate from each country of residence in the past 10 years if applicable.
Employer details
Employer name: East Sussex Healthcare NHS Trust
Address: EDGH, Kings Road, Eastbourne, BN21 2UD
Visit our website for more information.
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