Sales Administrator
Hybrid working – 1–2 days per week in a Central London office
Full-time | 40 hours per week | 9.00am–6.00pm (1 hour lunch)
Salary & Benefits
Competitive salary.
20 days annual leave rising to 25 days with length of service, plus bank holidays.
Private healthcare and workplace pension.
About the Opportunity
Our client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud, security and IT support solutions to the SME market across the UK.
They offer a friendly, informal and highly collaborative working environment. As a small but ambitious business, teamwork and accountability are essential across all roles. This is an excellent opportunity to join a well-regarded UK MSP where performance is recognised and there is genuine scope for progression within a meritocratic culture.
The Role
The Sales Administrator plays a key role in supporting both Account Management and New Business Sales within a predominantly professional services client base.
This position is central to ensuring the smooth coordination, administration and processing of managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes.
Key Responsibilities
* Managing the sales inbox and answering inbound sales calls in a professional and timely manner
* Handling customer enquiries and resolving order-related issues efficiently
* Supporting Account Managers with day-to-day client administration and renewals
* Maintaining and updating sales and customer records
* Preparing and processing quotes and orders, ensuring accurate entry into sales systems
* Building strong relationships with key vendors and distributors to secure competitive pricing and availability for hardware, software and services
* Coordinating with internal departments to ensure smooth order fulfilment and delivery
* Generating reports on sales activity and revenue performance
* Supporting the organisation of client meetings, events and sales initiatives
* Assisting with the preparation of sales presentations and proposals
* Contributing to sales system optimisation and automation improvements
Skills & Experience
* Minimum 2 years’ experience in a similar role within an MSP environment
* Strong understanding of Microsoft products and associated technology vendors
* Highly numerate with strong analytical skills and exceptional attention to detail
* Excellent written and verbal communication skills
* Customer service focused
* Confident working within a team and able to be appropriately assertive when required
* Comfortable multi-tasking in a fast-paced environment
* Self-motivated, proactive and able to adapt to changing priorities
* Able to work with minimal supervision
* Strong IT skills, including Microsoft Office (particularly Excel, Outlook and Teams) and CRM/sales systems
Desirable
* Experience using NetSuite and HubSpot
* Sales data analysis experience
* Technology vendor sales accreditations
* Understanding of sales performance metrics
* Experience supporting sales into the SME market
If you are an organised, detail-oriented sales support professional looking to join a growing and ambitious MSP with strong career development potential, we would welcome your application.