A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.
This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested
Birmingham Community Healthcare NHS Foundation Trust (BCHC) is seeking an enthusiastic and motivated Admissions and Discharge Support Worker to join our specialist stroke and neuro rehabilitation ward at Moseley Hall Hospital.
This is an exciting opportunity to be part of a multidisciplinary team providing high-quality, patient-centred care for individuals recovering from stroke and neurological conditions.
Please note:This postdoes not meet the eligibility requirements for sponsorshipunder the UK Skilled Worker visa route. Applicants will need to demonstrate their right to work in the UK.
As an Admissions and Discharge Support Worker, you will play a vital role in ensuring smooth and timely patient journeys into and out of our service. Working closely with nursing, therapy, medical, and social care colleagues, you will:
Support the coordination of patient admissions, ensuring accurate documentation and effective communication with patients, families, and referrers.
Contribute to discharge planning from the point of admission, helping to identify and address potential barriers early.
Liaise with internal teams, external agencies, and community services to support safe and efficient transfers of care.
Provide patients and families with information and reassurance during the admission and discharge process.
Maintain accurate records, trackers, and discharge documentation to ensure compliance with Trust standards.
Assist the ward team in monitoring and escalating delays, supporting the Trust’s commitment to timely flow and excellent patient experience.
About You
We are looking for someone who is:
-Organised, proactive, and able to work in a fast-paced environment.
-A confident communicator with strong interpersonal skills.
-Able to build positive relationships with patients, families, and professionals across health and social care.
-Experienced in an administrative, support, or patient flow role (NHS experience is desirable but not essential).
-Passionate about improving patient experience and outcomes in rehabilitation care.
IMPORTANT
• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Please see job description and person specification for more in depth details of main duties and responsibilities.
This advert closes on Thursday 16 Oct 2025