Operations Performance Analyst
South Birmingham / Worcestershire - Hybrid 2/3 days on site
Up to £40,000 + benefits
If youre someone who enjoys getting under the skin of data and turning it into something meaningful, this could be a great next step.
Our client, a logistics service provider, is looking for an Operations Performance Analyst to join a key customer account, helping to shape how performance is understood, measured and improved. Youll be at the centre of the operation working with operational teams, customer stakeholders and internal functions to turn data into insight that genuinely influences decisions.
This isnt just about reporting. Its about asking the right questions, spotting what others might miss, and using data to drive better service and smarter ways of working.
What youll get involved in:
1. Turning operational data into clear, actionable insight that supports performance and decision-making
2. Monitoring KPIs and identifying trends, risks and opportunities across the contract
3. Working closely with operations and stakeholders to understand data needs and improve reporting
4. Strengthening data quality, governance and consistency across the account
5. Supporting the development of more efficient tools, systems and reporting platforms
6. Contributing to continuous improvement, using data to help shape better outc...