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Supporting a Manufacturing Business (all in-house support)
Monday to Friday 8:30am – 4:30pm
Chard
Our client based in Chard who employ over 200 members of staff are seeking a Senior IT Engineer to take full ownership of IT operations supporting approximately 100 users in a predominantly Microsoft-based environment. This is a hands‑on role covering both hardware and software, with responsibility for infrastructure, user support, and systems management. This role is 100% in‑house working with colleagues who will be supportive and appreciative of you.
Ideal Qualifications
* Degree in IT, Computer Science, or related field (or equivalent experience)
* Certifications such as Microsoft, CompTIA, or Cisco are advantageous
Skills & Experience needed for Senior IT Engineer role
* Proven experience in a standalone Senior IT Support role
* Strong knowledge of Microsoft environments (Windows Server, AD, O365, Teams)
* Experience with ERP systems and NetSuite finance software
* Familiarity with Power BI and data reporting tools
* Solid understanding of networking, cybersecurity, and infrastructure management
* Excellent problem‑solving, communication, and stakeholder engagement skills
Key Responsibilities of Senior IT Engineer
* Manage and maintain all on‑site IT infrastructure: servers, networks, end‑user devices, and peripherals
* Provide 1st–3rd line support to 100 users across desktop, mobile, and cloud environments
* Administer Microsoft technologies including Windows Server, Active Directory, Office 365, and Teams
* Support and maintain ERP systems and finance software (NetSuite)
* Develop and manage Power BI dashboards and reporting tools
* Ensure cybersecurity best practices and compliance across systems
* Liaise with external vendors and internal stakeholders for upgrades, troubleshooting, and procurement
* Maintain IT documentation, asset registers, and disaster recovery plans
* Collaborate with Group IT and contribute to wider digital transformation initiatives
Other/Benefits
* Autonomy and ownership in a standalone role
* Opportunity to shape IT strategy and systems
* Supportive team culture and cross‑site collaboration
* Onsite parking
Please note that full and permanent right to work in the UK is a non‑negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.
Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management, Project Management, and Consulting
Industries
IT Services and IT Consulting, IT System Operations and Maintenance, and IT System Training and Support
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