Elior at work – Workdays Made Better with Great Food
We’re looking for an Operations Director to lead a portfolio of sites across the South region, driving performance, customer experience, and commercial growth. This is a field-based role with overall responsibility for operational delivery, team leadership, and client relationships within your area.
A great workday starts with great food,and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you’ll be doing…
Your key responsibilities as the Operations Director will consist of:
* Accountable for creating a culture of excellent customer experience within their community
* Accountable for ensuring legal and company compliance within strategic area of responsibility
* Accountable for creating a platform for financial growth, exceeding financial targets
* Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
* Oversee Operations Management function within area of responsibility
* Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
* Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential
Working Pattern: Monday - Friday | Field-based
Job ID: 6405
What can you bring?
The experience and knowledge we are looking for from the future Operations Director include:
* Extensive experience in contract catering, within a multi-site, senior management role
* Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
* Proven experience of working closely and successfully with clients
* Confidence in numbers and P&L management
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
* Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
* Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
* Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
* Leave for life’s important moments - whether family, personal or unexpected.
* Give back time - paid volunteering days for the causes you care about.
* Room to grow - career development and learning opportunities for all stages of your career.
* Financial security - pension schemes and life assurance.
* Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.
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