Position
Location: Suffolk, IP11 7AB. We are open to Full‑Time and Part‑Time applications. Saturday work is required on a rota basis.
Job Overview
In this role, your industry knowledge, energy, and genuine love for travel are fundamental to driving meaningful impact and achieving outstanding results. You will play a key role in generating sales across our full range of Retail Travel products, supporting our ever‑growing client base with expertly tailored travel solutions.
Responsibilities
* Report to the Branch Manager.
* Liaise with customers in branch and via telephone regarding queries and bookings.
* Meet branch and individual sales targets.
* Offer customers a high level of customer care and adhere to service standards.
* Contribute to team discussions and present new ideas to improve sales.
* Assist with arranging events and customer evenings.
* Handle general office administration.
Qualifications
We are looking for candidates with a thirst for knowledge and learning in the travel industry and a commitment to continuous personal and professional development.
Benefits
* Axa Health medical and life assurance, discounted holidays and cruises.
* BUPA medical and life assurance, discounted holidays and cruises.
* Retail discounts and cash back incentives through our Boost Benefits scheme.
* Retail discounts and cash back incentives through our MyBenefits scheme.
Equal Opportunity & Accommodations
We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any reasonable adjustments as part of your application and interview process.
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