Job Description
HEAD OF CREDIT OPERATIONS
£120,000
LONDON
THE COMPANY
This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.
THE ROLE
* Leading underwriting, payments and fraud/fincrime teams
* Keep the teams running well to achieve business KPIs whilst driving improvements
* Hire, manage, and mentor next level of managers
* Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.
* Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.
* Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.
YOUR SKILLS AND EXPERIENCE:
1. Essential to have experience managing a large team in a credit operations function
2. Experience in underwriting and operations
3. Ideally experience in payments or ...