As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will act as a facilitator, communicator and problem solver to elicit and document requirements. You will also be modelling processes for use within the project and for post-implementation reference. You will be responsible for analysing existing and future ways of working, identifying options and assessing their impact. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills.
This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office .
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
Translate business problems and user needs into a set of detailed requirements
Document, critically review and model business processes and business rules
Utilise a toolkit of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information.
Identify stakeholders, tailor communication to their needs, and work with teams to build relationships
Solve problems in a way that brings most benefit to the IPO and its customers.
Identify, shape and specify business options to enhance existing services or build new services
Demonstrate value of proposals to users and senior management groups using both written and verbal presentation skills.
Contribute to the IPOs Business Analyst community to share knowledge
Person specification
Essential Criteria
Background in Business Analysis or Process Improvement
Knowledge and/or understanding of Business Analysis principles and techniques
Excellent presentation and communication skills, across a variety of situations and levels of stakeholders.
Working with and influencing teams, senior stakeholders and specialist peers
Can Investigate, define and resolve complex problems
Experience with project delivery methodologies
Benefits
Alongside your salary of £36,736, Intellectual Property Office contributes £10,642 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. When working at the IPO you can expect:
A flexible working scheme with excellent development opportunities
25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
Family friendly policies that support modern working families and individuals with caring responsibilities
A variety of support functions; Staff Counselling Service, Peer to Peer Support Group
Eligibility for special and office-wide bonus payments
The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com)
A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
Free car parking is available on site at our Newport office
On-site shop, restaurant and coffee shop at our Newport office
How to Apply
Click the'Applynow'button and complete the application form by providing the following:
Your CV
Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc.
Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.
750-word Personal Statement
Use this to explainwhy you're suitable for the role.
Structure your statement around theessential criteriain the Person Specification.
Make sure to provide clear examples to show how you meet each requirement.
AI Usage
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidancefor more information on appropriate and inappropriate use.
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