Our client is a leading local authority contractor and provider of social housing planned and responsive maintenance services. They are currently seeking a Responsive Repairs Manager to join their team on a permanent basis.
The role will be to ensure the Repairs contract delivers a high quality customer and health and safety focussed service taking responsibility for the day to day management of the operation including 24-hour emergency service, 365 days a year.
£47,000 per annum plus £3000 car allowance.
Key Responsibilities will include:
Reporting to the Operations Manager you will ensure a high quality service is provided with the management of the work scheduling in accordance with company procedures and standards.
-Manage the responsive repairs function to ensure consistent performance against targets.
-Effective and efficient management of material costs and ensure that all are following correct processes and
procedures.
-Monitor quality of work through inspection and key performance indicators.
-Lead, manage and contribute to the development of your team and ensure operative levels are in place to provide a
quality and efficient service.
-Evaluate operational practices with due regard to risk, statutory requirements and best practice to help improve
delivery to help drive continuous improvement
The suitable candidate must have the relevant experience to fulfil the above role requirements and have worked at a management level previously as you will be in charge of a number of trades operatives carrying out reactive and void works across the region. Please only apply for this role if you have the relevant experience in a social housing management position.
Desirable qualities for this role include:-
- Excellent communication skills with the ability to problem solve, multi task and
work to tight deadlines.
- You will have experience of leading and managing a team of multi-disciplinary staff and priorities. Proven experience
in Repairs & Responsive Maintenance preferably within the social housing sector and managing the development and
performance of all aspects of contract operations.
- Car Allowance or company vehicle.
Please apply via the link with your CV or call Jo at Paragon on (phone number removed) for a confidential chat and further information regarding this role