Project Manager / Customer Service Executive
Location: Hertfordshire
Salary: £30,000 – £40,000 (Experience dependent)
Hours: Full-time, showroom-based (Not work from home)
Love great design? Obsessed with organisation?
Join the award-winning team and help deliver stunning, high-end kitchen projects from concept to completion.
Be the person who makes everything run seamlessly — and keeps their clients smiling.
Our client is a luxury, design-led kitchen and interiors studio with a reputation for excellence. They create bespoke kitchens that combine innovation, craftsmanship, and exceptional service — and they're looking for someone to help bring their projects to life.
The Role
You'll be the bridge between their designers, clients, and installers — making sure every project runs smoothly from start to finish. This is a varied, hands-on role based in their showroom, where no two days are the same.
What You'll Do
* Manage kitchen projects from design handover to installation.
* Be the main point of contact for clients, ensuring a smooth and enjoyable experience.
* Coordinate with suppliers, fitters, and installers to keep everything on track.
* Solve problems quickly to keep projects moving.
* Follow up with clients after installation to make sure they're 100% happy.
What They're Looking For
* Highly organised with great attention to detail.
* A confident communicator who enjoys building relationships.
* Proactive, with a positive “can-do” approach.
* Previous project management or customer service experience in interiors, kitchens, or similar is an advantage — but not essential if you're a fast learner with the right attitude.
Why Work With Them?
* Be part of a multi-award-winning, creative, and supportive team.
* Work on stunning high-end projects.
* Competitive salary with scope for growth.
Company Benefits
* Company pension
* Private medical care
* 25 days' holiday in addition to public/bank holidays
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
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