About the role
As a technician 3 to join our growing configuration team, responsible for providing efficient IT configuration services. The ideal candidate will be competent at component level, self-sufficient, and able to manage workloads within set timelines.
Shifts: 9:00 AM to 5:30 PM
Location: Carver Barracks: Wimbish - Saffron Walden CB10 2YA
Contract Duration: 1 month
Roles and Responsibilities: Clinic Setup & Logistics
* Set up and maintain the Refresh Clinic in accordance with project guidelines.
* Relocate devices from onsite storage to the Refresh Clinic as directed by the Contractor Engineer and Site Manager.
Device Refresh & User Support
* Log in to systems using designated devices under supervision.
* Refresh laptops and prepare them for deployment.
* Collect existing devices from users and distribute new ones according to the migration schedule.
* Ensure accurate handover and collection of devices per project protocols.
Workflow & Issue Management
* Update the Contractor's workflow management system at each relevant step.
* Promptly report any issues to the Contractor Engineer and Site Manager.
* Escalate unresolved issues to the onsite Post Migration Support Engineer.
Inventory & Packaging
* Conduct daily manual stock checks and report findings.
* Repackage collected devices using the original packaging of new devices.
* Label boxes according to Designation Rules for either "Disposal" or "Refurbishment."
* Secure all devices and equipment in the onsite storage location at the end of each day.
Other stuff we're potentially looking for:
* Experience in IT hardware refresh, migration, or deployment projects.
* Strong organisational and time management skills.
* Ability to follow detailed instructions and adhere to strict schedules.
* Familiarity with workflow management systems and inventory tracking.
* Excellent communication and problem-solving abilities.
* Requires an active Security Cleared candidate.
What's in it for you? - Our client loves to reward their people for doing a great job.
* This is a 5 day per week onsite contract.
* A per hour rate, in-scope IR35, of £19.38/hr (PAYE) OR £25.15/hr (via a Hays Approved Umbrella Company).
Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you!
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